Question 1

How much does Content Engine cost?

Accepted Answer

We offer 4 pricing tiers: Starter ($29/month for 8 AI scripts), Pro ($79/month for 25 scripts), Business ($199/month for unlimited scripts), and Agency ($499/month with white-label and API access). All plans include AI avatar videos, self-recording support, and access to our marketplace. Start with a 7-day free trial—no credit card required.

Question 2

Is there a free trial?

Accepted Answer

Yes! All plans come with a 7-day free trial. No credit card required to start. You'll get full access to AI scripts, avatar videos, and our marketplace of editors, studios, and talent. Cancel anytime during the trial with no charges.

Question 3

Can I cancel my subscription anytime?

Accepted Answer

Absolutely. You can cancel your subscription at any time from your account settings. There are no cancellation fees or long-term contracts. If you cancel, you'll retain access until the end of your current billing period.

Question 4

Do you offer refunds?

Accepted Answer

Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Content Engine within the first 30 days, contact our support team for a full refund—no questions asked.

Question 5

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. For Agency plans, we also accept bank transfers and can provide invoices for accounting purposes.

Question 6

What is an AI script and how does it work?

Accepted Answer

AI scripts are video scripts generated by our advanced AI based on your goals, niche, and audience. Simply answer a few questions about your content, and our AI creates a complete script with hook, body, and call-to-action. You can edit, regenerate, or save scripts for later use. Each script is optimized for short-form platforms like TikTok, Instagram Reels, and YouTube Shorts.

Question 7

What are AI avatar videos?

Accepted Answer

AI avatar videos let you create professional videos without filming yourself. Choose from 50+ realistic AI avatars, paste your script, select a voice, and our AI generates a video with your avatar speaking your content. Perfect for creators who want to stay anonymous, test content ideas quickly, or scale production without appearing on camera.

Question 8

Can I use my own footage instead of AI avatars?

Accepted Answer

Yes! Content Engine supports self-recording. You can film yourself using your phone or camera, upload the footage, and hire editors from our marketplace to edit your videos professionally. Many creators use a mix: AI avatars for testing ideas and self-recorded videos for their main content.

Question 9

How does the editor marketplace work?

Accepted Answer

Our marketplace connects you with vetted video editors. Browse editor profiles, view their portfolios and ratings, and hire directly through the platform. Editors are rated by tier (Bronze $5/video, Silver $8/video, Gold $12/video, Platinum $15/video). We handle payments and ensure quality through our review system. Turnaround time is typically 24-48 hours.

Question 10

Can I book studios through Content Engine?

Accepted Answer

Yes! We partner with 100+ studios across Dubai (and expanding to other cities). Browse studios by location, price, equipment, and availability. Book directly through the platform with instant confirmation. Studio rates typically range from AED 200-500/hour depending on facilities and location.

Question 11

How do I become an editor on Content Engine?

Accepted Answer

Visit our 'Join as Editor' page and complete the signup form with your portfolio, experience, and editing specialty. Our AI reviews your application within 24-48 hours. Once approved, you'll get access to your editor dashboard where you can accept jobs, communicate with clients, and receive weekly payments. We take a 15% platform fee—you keep 85% of your earnings.

Question 12

How much can I earn as an editor?

Accepted Answer

Editor earnings depend on your tier and volume. Bronze editors ($5/video) typically earn $500-1,000/month. Silver ($8/video) earn $1,000-2,000/month. Gold ($12/video) earn $2,000-4,000/month. Platinum editors ($15/video) can earn $5,000+/month. You set your availability and can accept as many or as few jobs as you want.

Question 13

When do service providers get paid?

Accepted Answer

All service providers (editors, videographers, talent, studios) receive weekly payments every Monday via bank transfer or PayPal. Payments include all completed jobs from the previous week. You can track your earnings in real-time through your dashboard.

Question 14

What's the commission structure for service providers?

Accepted Answer

Content Engine takes a 15% platform fee on all transactions. This means you keep 85% of your earnings. For example, if you complete a $100 job, you receive $85 and we keep $15. This fee covers payment processing, platform maintenance, customer support, and marketing that brings you clients.

Question 15

Can I list my studio on Content Engine?

Accepted Answer

Yes! If you own or manage a recording studio, visit our 'List Your Studio' page. Provide details about your facilities, equipment, location, and pricing. Once approved, your studio will appear in our directory and booking system. You'll receive booking requests directly through the platform and can manage your calendar in real-time.

Question 16

What video formats do you support?

Accepted Answer

We support all major video formats including MP4, MOV, AVI, and WebM. For uploads, we recommend MP4 (H.264 codec) for best compatibility. Maximum file size is 5GB per upload. Our platform automatically optimizes videos for different social media platforms.

Question 17

Do you offer customer support?

Accepted Answer

Yes! All plans include email support with 24-hour response time. Business and Agency plans get priority support with 4-hour response time. We also have a comprehensive help center with tutorials, guides, and video walkthroughs. For urgent issues, Agency plan customers can access live chat support.

Question 18

Can I use Content Engine on mobile?

Accepted Answer

Yes! Content Engine is fully responsive and works on all devices. You can access your dashboard, generate scripts, review videos, and communicate with service providers from your phone or tablet. We're also developing dedicated iOS and Android apps (coming Q2 2026).

Question 19

Is my content secure and private?

Accepted Answer

Absolutely. All content is encrypted in transit and at rest. We never share your videos, scripts, or data with third parties. Service providers only see the content you explicitly share with them for editing purposes. You retain full ownership and copyright of all content created on our platform.

Question 20

Can I export my content and scripts?

Accepted Answer

Yes! You can download all your scripts as PDF or TXT files, and export videos in multiple formats (MP4, MOV). There's no lock-in—your content is yours to use anywhere. You can also integrate with other tools via our API (available on Agency plan).

Question 21

Do you have studios in Dubai?

Accepted Answer

Yes! We partner with 100+ recording studios across Dubai including locations in Business Bay, Dubai Media City, JLT, Downtown Dubai, and DIFC. Studios range from budget-friendly options (AED 200/hour) to premium broadcast facilities (AED 500+/hour). Browse our Dubai Studios Directory to find the perfect space for your content.

Question 22

Can I find Arabic-speaking editors and talent?

Accepted Answer

Yes! Many of our editors, videographers, and talent in Dubai are bilingual (English/Arabic). You can filter by language when browsing our marketplace. We're also expanding our Arabic content creation tools including Arabic script generation and Arabic-speaking AI avatars (coming soon).

Question 23

Do you accept UAE Dirhams (AED)?

Accepted Answer

Currently, all pricing is in USD, but we accept payments from UAE-based cards and bank accounts. The conversion happens automatically at your bank's exchange rate. For Agency plans with invoicing, we can provide quotes in AED upon request.

Question 24

Can agencies use Content Engine for multiple clients?

Accepted Answer

Yes! Our Agency plan ($499/month) is designed for agencies managing multiple clients. You get unlimited scripts, white-label options, API access, and the ability to create sub-accounts for each client. You can manage all client content from one dashboard while keeping their data separate and secure.

Question 25

What is white-label access?

Accepted Answer

White-label access (Agency plan only) lets you rebrand Content Engine with your agency's logo, colors, and domain. Your clients see your branding instead of ours. Perfect for agencies who want to offer content creation as their own service while using our technology behind the scenes.

Question 26

Do you offer agency partnerships?

Accepted Answer

Yes! We're actively seeking agency partners. Contact our partnerships team to discuss custom pricing, revenue sharing, and co-marketing opportunities. We offer special rates for agencies bringing 5+ paying clients to the platform.

Frequently Asked Questions